Your restaurant.
Your website.
Your margin.
Ordering, POS, delivery, reservations, staff, inventory and tax — the whole restaurant, running on one login. Live in an afternoon, with a per-order fee a fraction of a marketplace's.
Bella Burger
Burgers · Toronto, ON
Smash burger
$14.99
Truffle fries
$7.50
Shake
$5.99
Order #0714-003
LiveOut for delivery · 8 min
Why restaurants switch
One system. Not seven logins.
Most restaurants stitch together a POS, a tax tool, an inventory spreadsheet, a staff scheduler and a delivery marketplace — and still have no real ordering system of their own. DirectDine is all of it, in one place.
What most restaurants run today
A delivery marketplace app
A separate POS terminal
Website design, hosting & maintenance
Tax software
An inventory spreadsheet
A separate marketing tool
A staff scheduling app
A reservations tool
…and still no QR ordering system tying any of it together
A different login for each one. Nothing talks to anything else, and every one of them is another subscription.
One DirectDine login
QR ordering
Your website
Full POS
Delivery
Reservations
Marketing
Alerts — you & your customer
Digital receipts
Inventory
Staff & scheduling
Tax reports
Net income
Every one of those, running on the same data, under one login, for one monthly plan — a restaurant operating system, not a QR code bolted onto everything else.
And the marketplace piece, specifically
Same customer. A fraction of the cut.
You don't have to leave your delivery marketplace to use DirectDine — most restaurants run both. This is just the channel that's actually yours.
| DirectDine | Delivery marketplace apps | |
|---|---|---|
| Commission per order | As low as 0% | ~30% on average |
| Who owns the customer | You — every email, phone number and order history | The marketplace |
| Your branding | Your name, your colours, your own address | Listed under their app, next to competitors |
| Where the money goes | Straight into your own payment account | Held and batch-paid out by them |
| Menu placement | Always yours — nothing to pay for rank | Algorithmic, often pay-to-rank |
| What else you get | POS, reservations, staff, tax & inventory — one system | Delivery only — everything else is a separate tool |
Example, illustrative
On $40,000.00 in monthly sales — the industry-average marketplace commission, plus the other tools a marketplace-only restaurant is still paying for separately:
Marketplace-only stack
- Marketplace commission (~30%)$12,000.00
- A POS system (software only)$129.00
- A separate online/QR ordering tool$79.00
- Website hosting & upkeep$89.00
- Staff scheduling software$59.00
- Tax / accounting software$59.00
- An email or SMS marketing tool$59.00
Software subscriptions only. Not counted: POS hardware, installation, contract terms, and the time it takes to keep six logins in sync — all real costs a marketplace-only stack still carries, on top of this.
$499.00
DirectDine Pro
flat, everything included
$11,975.00
Kept in your pocket
every month
Go live in three steps
No sales call required.
Build your menu
Categories, prices, modifiers — or photograph your paper menu and let AI read the items in for you.
Connect payment methods
A few minutes of secure onboarding. Once it's done, you can take a card.
Publish
Your ordering page goes live at your own address on directdine.ca. Print the QR codes and open for business.
One login runs the whole restaurant
42 services. Zero extra apps.
Not a dozen tools stitched together — ordering, the kitchen, payments, delivery, staff, inventory and the back office, all in the same dashboard.
01 / 07
Ordering, your way
However a guest finds you, the order lands the same place.
Table QR ordering
Print a code for every table. Guests scan, see your menu, and order from their own phone — no app, no download, and the code remembers which table it is.
Pickup QR
A code at the counter or the window jumps straight to pickup ordering, so a walk-in never has to ask for a menu or wait for a register.
Dine-in & pickup
Turn on dine-in, pickup, or both. Every order is routed and priced correctly for how it's being picked up, no matter which one a guest chooses. Add delivery on Growth.
Your ordering website
A branded storefront at your own address, live the same afternoon you sign up. Every order on it is a customer you keep, not one you rent back from a marketplace.
Custom domain
Connect a domain you already own — yourrestaurant.com — instead of your DirectDine address. Your branded site, on your own URL.
Website or QR-only — your choice
Growth includes a full public website. Prefer to keep running QR-only at the counter with no public site at all? That works too — configured either way, no extra cost.
Embeddable widget
Already have a website? Drop one line of script into it and a floating "Order now" button opens your full ordering flow — no rebuild required.
Party orders & catering
A separate catering menu with per-person pricing and headcount minimums, so an office lunch order doesn't get treated like a two-top dinner.
Table reservations
Guests book a table online against the hours and party sizes you allow — configured per restaurant, so it feels native whether you take reservations or not.
AI menu import
Photograph your paper menu or paste a link to your old site — AI reads every item, price and category into an editable draft. You review and approve before anything goes live.
AI-written descriptions & translation
One click writes an appetizing description for any menu item and translates it to French — a full bilingual menu without hiring a copywriter or a translator.
02 / 07
Kitchen & floor
What the kitchen and your staff actually run on, all shift.
Table 4
2× Burger, 1× Fries
Pickup
1× Salad, 1× Shake
Table 9
3× Wings
Kitchen board
A tablet by the pass replaces the printer. Tickets colour-shift the longer they wait, and one tap moves an order to ready — firing the customer's notification automatically.
Order display board
A public screen showing order numbers or names with prep time, exactly like the big delivery apps — so the dining room always knows what's next without asking staff.
Waitlist & walk-ins
When every table's full, a QR at the door adds a party to the line — no clipboard. They get texted or emailed the moment a table opens, and a lobby screen shows the queue and wait time live.
Floor plan & table status
Drag your actual room layout into place once — round or square tables, entrances and bars labelled — then watch it colour itself live from real orders and reservations, not a whiteboard someone forgets to update.
Full POS
A real counter terminal on a tablet: ring up walk-ins and phone orders, take cash or card, and send deliveries out — no separate register to buy or reconcile against.
Staff access QR codes
Tape a code at each station — kitchen, counter, the wall display — and it opens straight to the right screen behind a staff sign-in. It does nothing for a stranger who scans it.
Staff logins & roles
Every staff member gets their own login on their own phone, with a role that decides exactly which screens they see — a line cook never lands on billing by accident.
Staff activity log
Every status change, refund and setting change is written down against who did it and when — the transparent record for 'who touched this order.'
Staff scheduling
Plan who's working when, right next to the roles and activity log — scheduling and access control live in the same place instead of a whiteboard.
03 / 07
Payments, every way
Card, wallet, tap, or a link — money lands in your account either way.
Pay by card
Secure, encrypted card checkout on every plan, online and in person. Money settles straight into your own payment account — we're never the one holding it.
Apple Pay
One-tap checkout for guests ordering from their phone — no card number to type, no form to fumble through in a rush.
Tap to Pay
Take a card payment in person straight from a staff phone — no separate card reader to buy, charge, or lose.
Pay via QR or payment link
Send a payment link by text, or hand over a QR code at the table — either way a guest pays without you ever running their card yourself.
Tips management
Collect tips at checkout or on the tap-to-pay screen, and pay staff out on your own schedule — every payout tracked, nothing settled from the till.
04 / 07
Delivery
Your own drivers or a courier network, tracked live either way.
Out for delivery · 8 min
Automatic delivery dispatch
Mark an order ready and a courier is dispatched automatically — through a third-party network, or your own drivers — no phone calls, no separate app to babysit.
Live delivery map tracking
Your customer watches the driver move on a live, road-following map from your kitchen to their door — the same experience as the big delivery apps.
05 / 07
Marketing & loyalty
What turns a first order into a regular, on autopilot.
Promotions & discounts
Codes, happy-hour windows and limited offers that price themselves at checkout — capped overall or to one use per customer.
Loyalty program
Every order earns points automatically, no punch card — the quiet mechanism that turns a first-time order into a Friday regular.
Marketing campaigns
Send a targeted email or text blast to past customers — a new item, a slow-Tuesday deal — segmented by who's actually likely to come back.
Automatic status updates
Both your customer and you get notified by email or text as an order moves — confirmed, being made, ready — nobody has to ask "where's my food."
Automatic receipts
Every paid order emails a proper itemised receipt automatically — no asking, no printing one by hand at the counter.
06 / 07
Back office
The numbers side — what you'd otherwise hand an accountant a shoebox for.
Analytics & overview
Revenue by day, your best-selling items, and every past order — searchable, not just glanced at on a dashboard that resets at midnight.
3 left
Inventory
Track shared stock — one ingredient tagged to every dish that uses it, so ordering any of them counts against the same count. Low-stock alerts go to whoever opted in, and it's marked unavailable everywhere the moment it hits zero.
Cash drawer & day-end closeout
Open a till with a float, and every cash sale, pay-in and pay-out lands against it automatically. Closing counts the drawer and shows over/short on the spot — then emails a full tender breakdown to owners and managers.
Tax calculation & reports
Tax is asked once per jurisdiction, never guessed — including regimes that require components shown separately by law. Reports export in a shape your accountant accepts.
Expenses tracking
Log recurring and one-off costs against your own categories, right next to the revenue they offset — not in a separate spreadsheet nobody updates.
Net income calculation
Gross revenue, expenses and commission rolled into one net number per period — the figure that actually answers "did we make money this month."
Automatic monthly sales reports
A full sales and tax report generates itself every month, ready to hand to your accountant or file yourself — nothing to compile by hand.
07 / 07
Built for how you run it
The platform itself, wherever and however you and your staff use it.
Bilingual dashboard & storefront
Staff dashboard and customer-facing storefront both run in English and French, switchable per restaurant — built for markets where that's not optional.
Owner web app, from anywhere
Check orders, revenue and what's happening on the floor from any phone or laptop, anywhere — the same dashboard your staff use, with an owner's view of everything.
Table 4
2× Burger, 1× Fries
Pickup
1× Salad, 1× Shake
Table 9
3× Wings
Remove DirectDine branding
Drop the "Powered by DirectDine" mark from your storefront and receipts — every touchpoint reads as only yours.
Pricing
Start free for 14 days.
One flat plan for the software, and the lowest per-order fee in the business — all the way down to 0% on Pro. Prices in USD $, billed monthly.
Starter
The whole operating system for your counter and tables.
+ 3% per order
Start free trial- QR ordering for every table & counter
- Dine-in, pickup — and a full POS
- Kitchen board & order display screen
- Card, Apple & Google Pay checkout
- Reservations, waitlist & live floor plan
- Cash drawer, tips & day-end closeout
- Staff logins, roles & activity log
- Marketing campaigns & expense tracking
- Up to 40 menu items · 2 staff seats
- 14-day free trial, no card required
Growth
Your own branded website, delivery and unlimited room to grow.
+ 3% per order
Start free trial- Everything in Starter, plus:
- Your own ordering website (yourname.directdine.ca)
- Automatic delivery dispatch & live map
- Promotions & a loyalty program
- Embeddable ordering widget
- Party & catering orders
- Full analytics & searchable order history
- Unlimited menu items · 10 staff seats
Pro
Your own domain, inventory and staffing — keep every dollar.
+ 0% per order
Start free trial- Everything in Growth, plus:
- Connect your own domain (yourrestaurant.com)
- Inventory management
- Staff scheduling
- Multi-jurisdiction tax reports
- Automatic monthly sales reports
- Remove DirectDine branding
- Unlimited staff seats
- 0% commission — keep every dollar
Every plan starts with a 14-day free trial — no card required. Includes QR ordering, the kitchen board, and secure card payments. Cancel or switch anytime.
Before you sign up
Questions restaurant owners actually ask
Do I have to leave my delivery marketplace app?
No. Most restaurants on DirectDine keep their marketplace listings running and simply add this as the channel that's actually theirs — their own site, their own customer data, a fraction of the commission. Nothing about signing up requires you to cancel anything else.
Is this just another QR ordering app, or does it replace my other tools too?
It replaces the pile, not just the QR code. Full POS, reservations, waitlist, floor plan, staff scheduling, inventory, cash drawer, tax reports and marketing all run on the same login as ordering — one system instead of a separate app for each.
Is there a contract?
No contract. Every plan starts with a 14-day free trial and no card required. Cancel or switch plans anytime from your dashboard.
How fast can I actually go live?
Most restaurants are live the same afternoon: build your menu (or photograph your paper one and let AI read the items in), connect payments, and publish. Print the QR codes and you're open.
Who holds my money?
Nobody but you. Payments settle straight into your own payment account — we're never in the middle of your money the way a marketplace that pays you out on its own schedule is.
I don't want a full website, just QR ordering at the counter. Is that an option?
Yes — Starter is table and counter QR ordering, the kitchen board, full POS and the entire back office, with no public website required at all.
What if something breaks at 9pm on a Friday?
You reach a real person, not a chatbot. Support is 24/7 and human — a busy restaurant can't wait for a ticket queue to open Monday morning.
What happens after I submit the onboarding form?
A person on the platform team reviews it — not an automated queue — and follows up to finish anything you left blank. You'll hear from us directly.
Do I need my own website or domain already?
No. Your branded ordering site is created for you at signup; a custom domain is available on Pro if you'd rather use one you already own.
What if I outgrow my plan?
Upgrade from your dashboard in a couple of clicks — nothing to migrate, no data to re-enter. Your menu, orders and customer history carry straight over.
Ready to go?
Onboard your restaurant
Fill in what you know — we'll set up your account and follow up to finish anything you leave blank.
Prefer we set it up?
We'll build your ordering site for you.
Book a free walkthrough. If you'd rather not lift a finger, send us your logo, photos and menu and we'll have your branded site live in a couple of days.
1. Book a free demo call
Walk through the platform with a real person on our team and see exactly what your site could look like.
2. We build your site & menu
Send us your logo, photos and menu. We build your branded ordering site in 48–72 hours.
3. Start taking orders
Share your link everywhere. Orders go straight to your kitchen — and the money to your bank, with 24/7 human support if anything comes up.
Stop paying 30% to a marketplace — and stop paying for five more tools on top of it.
One system for ordering, POS, delivery, staff, inventory and tax. One monthly plan. As low as 0% commission.
Start free trial