Features
One operating system for the whole restaurant.
Ordering, POS, delivery, reservations, staff, inventory and tax — every service a Canadian restaurant needs, replacing a stack of separate apps.
One login runs the whole restaurant
42 services. Zero extra apps.
Not a dozen tools stitched together — ordering, the kitchen, payments, delivery, staff, inventory and the back office, all in the same dashboard.
01 / 07
Ordering, your way
However a guest finds you, the order lands the same place.
Table QR ordering
Print a code for every table. Guests scan, see your menu, and order from their own phone — no app, no download, and the code remembers which table it is.
Pickup QR
A code at the counter or the window jumps straight to pickup ordering, so a walk-in never has to ask for a menu or wait for a register.
Dine-in & pickup
Turn on dine-in, pickup, or both. Every order is routed and priced correctly for how it's being picked up, no matter which one a guest chooses. Add delivery on Growth.
Your ordering website
A branded storefront at your own address, live the same afternoon you sign up. Every order on it is a customer you keep, not one you rent back from a marketplace.
Custom domain
Connect a domain you already own — yourrestaurant.com — instead of your DirectDine address. Your branded site, on your own URL.
Website or QR-only — your choice
Growth includes a full public website. Prefer to keep running QR-only at the counter with no public site at all? That works too — configured either way, no extra cost.
Embeddable widget
Already have a website? Drop one line of script into it and a floating "Order now" button opens your full ordering flow — no rebuild required.
Party orders & catering
A separate catering menu with per-person pricing and headcount minimums, so an office lunch order doesn't get treated like a two-top dinner.
Table reservations
Guests book a table online against the hours and party sizes you allow — configured per restaurant, so it feels native whether you take reservations or not.
AI menu import
Photograph your paper menu or paste a link to your old site — AI reads every item, price and category into an editable draft. You review and approve before anything goes live.
AI-written descriptions & translation
One click writes an appetizing description for any menu item and translates it to French — a full bilingual menu without hiring a copywriter or a translator.
02 / 07
Kitchen & floor
What the kitchen and your staff actually run on, all shift.
Table 4
2× Burger, 1× Fries
Pickup
1× Salad, 1× Shake
Table 9
3× Wings
Kitchen board
A tablet by the pass replaces the printer. Tickets colour-shift the longer they wait, and one tap moves an order to ready — firing the customer's notification automatically.
Order display board
A public screen showing order numbers or names with prep time, exactly like the big delivery apps — so the dining room always knows what's next without asking staff.
Waitlist & walk-ins
When every table's full, a QR at the door adds a party to the line — no clipboard. They get texted or emailed the moment a table opens, and a lobby screen shows the queue and wait time live.
Floor plan & table status
Drag your actual room layout into place once — round or square tables, entrances and bars labelled — then watch it colour itself live from real orders and reservations, not a whiteboard someone forgets to update.
Full POS
A real counter terminal on a tablet: ring up walk-ins and phone orders, take cash or card, and send deliveries out — no separate register to buy or reconcile against.
Staff access QR codes
Tape a code at each station — kitchen, counter, the wall display — and it opens straight to the right screen behind a staff sign-in. It does nothing for a stranger who scans it.
Staff logins & roles
Every staff member gets their own login on their own phone, with a role that decides exactly which screens they see — a line cook never lands on billing by accident.
Staff activity log
Every status change, refund and setting change is written down against who did it and when — the transparent record for 'who touched this order.'
Staff scheduling
Plan who's working when, right next to the roles and activity log — scheduling and access control live in the same place instead of a whiteboard.
03 / 07
Payments, every way
Card, wallet, tap, or a link — money lands in your account either way.
Pay by card
Secure, encrypted card checkout on every plan, online and in person. Money settles straight into your own payment account — we're never the one holding it.
Apple Pay
One-tap checkout for guests ordering from their phone — no card number to type, no form to fumble through in a rush.
Tap to Pay
Take a card payment in person straight from a staff phone — no separate card reader to buy, charge, or lose.
Pay via QR or payment link
Send a payment link by text, or hand over a QR code at the table — either way a guest pays without you ever running their card yourself.
Tips management
Collect tips at checkout or on the tap-to-pay screen, and pay staff out on your own schedule — every payout tracked, nothing settled from the till.
04 / 07
Delivery
Your own drivers or a courier network, tracked live either way.
Out for delivery · 8 min
Automatic delivery dispatch
Mark an order ready and a courier is dispatched automatically — through a third-party network, or your own drivers — no phone calls, no separate app to babysit.
Live delivery map tracking
Your customer watches the driver move on a live, road-following map from your kitchen to their door — the same experience as the big delivery apps.
05 / 07
Marketing & loyalty
What turns a first order into a regular, on autopilot.
Promotions & discounts
Codes, happy-hour windows and limited offers that price themselves at checkout — capped overall or to one use per customer.
Loyalty program
Every order earns points automatically, no punch card — the quiet mechanism that turns a first-time order into a Friday regular.
Marketing campaigns
Send a targeted email or text blast to past customers — a new item, a slow-Tuesday deal — segmented by who's actually likely to come back.
Automatic status updates
Both your customer and you get notified by email or text as an order moves — confirmed, being made, ready — nobody has to ask "where's my food."
Automatic receipts
Every paid order emails a proper itemised receipt automatically — no asking, no printing one by hand at the counter.
06 / 07
Back office
The numbers side — what you'd otherwise hand an accountant a shoebox for.
Analytics & overview
Revenue by day, your best-selling items, and every past order — searchable, not just glanced at on a dashboard that resets at midnight.
3 left
Inventory
Track shared stock — one ingredient tagged to every dish that uses it, so ordering any of them counts against the same count. Low-stock alerts go to whoever opted in, and it's marked unavailable everywhere the moment it hits zero.
Cash drawer & day-end closeout
Open a till with a float, and every cash sale, pay-in and pay-out lands against it automatically. Closing counts the drawer and shows over/short on the spot — then emails a full tender breakdown to owners and managers.
Tax calculation & reports
Tax is asked once per jurisdiction, never guessed — including regimes that require components shown separately by law. Reports export in a shape your accountant accepts.
Expenses tracking
Log recurring and one-off costs against your own categories, right next to the revenue they offset — not in a separate spreadsheet nobody updates.
Net income calculation
Gross revenue, expenses and commission rolled into one net number per period — the figure that actually answers "did we make money this month."
Automatic monthly sales reports
A full sales and tax report generates itself every month, ready to hand to your accountant or file yourself — nothing to compile by hand.
07 / 07
Built for how you run it
The platform itself, wherever and however you and your staff use it.
Bilingual dashboard & storefront
Staff dashboard and customer-facing storefront both run in English and French, switchable per restaurant — built for markets where that's not optional.
Owner web app, from anywhere
Check orders, revenue and what's happening on the floor from any phone or laptop, anywhere — the same dashboard your staff use, with an owner's view of everything.
Table 4
2× Burger, 1× Fries
Pickup
1× Salad, 1× Shake
Table 9
3× Wings
Remove DirectDine branding
Drop the "Powered by DirectDine" mark from your storefront and receipts — every touchpoint reads as only yours.